Candy troubleshooting guides

Tumble dryer making a loud squealing or grinding noise (Hoover & Candy)

Loud squealing or grinding noise while the drum is turning

DIY fix

Washer-dryer stuck mid-cycle or won’t finish (Beko & Candy)

Machine pauses mid-programme and won't progress or complete the cycle

DIY fix

Washing machine not filling with water (Beko, Whirlpool & Candy)

Drum stays dry, or machine hums/beeps but won't fill with water

DIY fix

Tumble dryer drum not turning at all (Hoover & Candy)

Dryer powers on but the drum doesn't rotate

DIY fix

Washer-dryer leaves clothes creased and tangled after the dry cycle (Beko & Candy)

Clothes come out of the dry cycle heavily creased or tangled together

DIY fix