Washer-dryer leaves clothes creased and tangled after the dry cycle (Beko & Candy)
✅ Safe to check yourself
This is a common, low-risk check most people can do safely. Always unplug the appliance (or isolate power) before touching internal parts.
Quick TipTake a photo of the appliance's model/serial number sticker now — you'll want it if this does end up needing a part or an engineer.
Because washer-dryers use the same drum for both washing and drying, clothes can end up more tangled and creased than they would from a dedicated standalone tumble dryer with more free drum space — this is partly an inherent trade-off of the combined design, not always a fault.
What to check first
- Reduce the drying load size specifically — as covered in our other washer-dryer guides, drying capacity is typically much lower than washing capacity, and an overloaded drum tumbles less freely, increasing tangling and creasing.
- Check your washing machine spin speed isn’t set unusually high for delicate items — a very high spin speed before drying can press creases into fabric more firmly, which then get baked in by the heat of drying.
- Shake items out and separate anything twisted together before starting the drying stage, if your routine allows pausing between wash and dry.
- Avoid running drying for longer than needed — over-drying tends to set creases more than a shorter, correctly-timed cycle.
When to call an engineer
This is very rarely a mechanical fault rather than a load-size and settings issue. If reducing the load and adjusting spin speed doesn’t help at all, it’s worth checking the drum interior for any rough or damaged section that could be catching fabric during tumbling.