All Troubleshooting Guides

Tumble dryer drum not turning at all (Hoover & Candy)

Dryer powers on but the drum doesn't rotate

DIY fix

Tumble dryer shrinking or overheating clothes (all brands)

Clothes come out shrunk, overly hot, or with a scorched smell

DIY fix

Dishwasher making a loud grinding or rattling noise during the wash (all brands)

Grinding, rattling, or scraping noise heard during the wash cycle

DIY fix

Dishwasher door won’t close or latch properly (Bosch & Beko)

Door won't latch shut properly, feels loose, or springs back open

DIY fix

Dishwasher not filling with water (all brands)

Dishwasher starts but doesn't appear to fill with any water

DIY fix

Boiler making a loud banging or “kettling” noise (all brands)

Loud banging, rumbling, or kettle-like noise when the boiler fires

Call a pro

Vaillant F.22 and F.75 fault codes — low pressure or pump sensor fault

Display shows F.22 or F.75

Call a pro

Vaillant F.28 and F.29 fault codes — ignition failure or flame loss

Display shows F.28 or F.29 and the boiler has locked out

Call a pro

Washing machine cycle taking much longer than the displayed time (all brands)

Wash cycle runs significantly longer than the time shown when it started

DIY fix

Washing machine leaves white detergent residue on dark clothes (all brands)

Grey or white streaks left on dark clothing after washing

DIY fix