All Troubleshooting Guides

Washer-dryer leaves clothes creased and tangled after the dry cycle (Beko & Candy)

Clothes come out of the dry cycle heavily creased or tangled together

DIY fix

Washer-dryer condenser reservoir needs emptying every single cycle (Hotpoint & Indesit)

A condensate reservoir needs manual emptying far more often than expected

DIY fix

Washer-dryer won’t automatically switch from washing to drying (Samsung & LG)

Machine completes washing and rinsing but doesn't proceed to the drying stage

DIY fix

Fridge freezer leaking water onto the kitchen floor (all brands)

Water pooling underneath or in front of the fridge freezer

DIY fix

Fridge freezer making a loud clicking noise repeatedly (Bosch & Electrolux)

Repeated rapid clicking noise from the fridge freezer

DIY fix

American-style fridge freezer ice maker or water dispenser not working (Samsung & LG)

Ice maker or water dispenser doesn't work, even though the fridge is cooling normally

DIY fix

Self-cleaning (pyrolytic) oven function not working (AEG & Neff)

Pyrolytic self-cleaning function won't start

DIY fix

Induction hob not detecting the pan or showing a pan symbol error (Neff & Siemens)

Induction hob shows a "no pan detected" symbol or won't heat a specific pan

DIY fix

Oven temperature running too hot or too cold compared to the dial (all brands)

Food consistently burns or undercooks compared to recipe timings

DIY fix

Condenser tumble dryer water tank filling up too quickly (Beko & Hotpoint)

Condenser dryer's water tank needs emptying much more often than expected

DIY fix