All Troubleshooting Guides

Combi microwave grill or convection function not browning food (Samsung & Panasonic)

Combi microwave's grill or convection function isn't browning food

DIY fix

Microwave making a loud humming noise while running (all brands)

New or unusually loud humming/buzzing noise while the microwave runs

DIY fix

Microwave door won’t open or the latch is stuck (all brands)

Microwave door won't open or the release latch is stuck

DIY fix

Washer-dryer leaves clothes creased and tangled after the dry cycle (Beko & Candy)

Clothes come out of the dry cycle heavily creased or tangled together

DIY fix

Washer-dryer condenser reservoir needs emptying every single cycle (Hotpoint & Indesit)

A condensate reservoir needs manual emptying far more often than expected

DIY fix

Washer-dryer won’t automatically switch from washing to drying (Samsung & LG)

Machine completes washing and rinsing but doesn't proceed to the drying stage

DIY fix

Fridge freezer leaking water onto the kitchen floor (all brands)

Water pooling underneath or in front of the fridge freezer

DIY fix

Fridge freezer making a loud clicking noise repeatedly (Bosch & Electrolux)

Repeated rapid clicking noise from the fridge freezer

DIY fix

American-style fridge freezer ice maker or water dispenser not working (Samsung & LG)

Ice maker or water dispenser doesn't work, even though the fridge is cooling normally

DIY fix

Self-cleaning (pyrolytic) oven function not working (AEG & Neff)

Pyrolytic self-cleaning function won't start

DIY fix