All Troubleshooting Guides

Microwave turns on but doesn’t heat food (all brands)

Turntable, light and timer all work normally but food doesn't heat

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Microwave display or buttons not responding (Samsung & Panasonic)

Display is blank or buttons don't respond, but the microwave otherwise seems powered

DIY fix

Washer-dryer very loud or vibrating badly during the drying stage only (Beko & Hotpoint)

Machine becomes much louder or vibrates badly only during the drying stage

DIY fix

Washer-dryer smells hot or of burning during the drying stage (all brands)

Hot or burning smell during the drying stage

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Electric shower temperature won’t adjust or is stuck at one setting (Triton & Mira)

Temperature control dial is stuck, won't turn, or has no effect on water temperature

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Electric shower power light won’t come on (Triton & Mira)

Power indicator light doesn't illuminate when the shower is switched on

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Electric shower making a loud buzzing noise when running (Triton & Mira)

Loud buzzing noise from the electric shower unit while running

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Recirculating cooker hood not reducing cooking smells even with new filters (all brands)

Recirculating cooker hood isn't reducing cooking smells even with a fresh filter

DIY fix

Cooker hood smells of burning when first switched on after installation (all brands)

Hot or burning smell when a newly installed cooker hood is first used

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Cooker hood remote control or touch panel not responding (all brands)

Remote control or touch-sensitive control panel doesn't respond

DIY fix