All Troubleshooting Guides

Washer-dryer smells hot or of burning during the drying stage (all brands)

Hot or burning smell during the drying stage

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Electric shower temperature won’t adjust or is stuck at one setting (Triton & Mira)

Temperature control dial is stuck, won't turn, or has no effect on water temperature

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Electric shower power light won’t come on (Triton & Mira)

Power indicator light doesn't illuminate when the shower is switched on

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Electric shower making a loud buzzing noise when running (Triton & Mira)

Loud buzzing noise from the electric shower unit while running

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Recirculating cooker hood not reducing cooking smells even with new filters (all brands)

Recirculating cooker hood isn't reducing cooking smells even with a fresh filter

DIY fix

Cooker hood smells of burning when first switched on after installation (all brands)

Hot or burning smell when a newly installed cooker hood is first used

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Cooker hood remote control or touch panel not responding (all brands)

Remote control or touch-sensitive control panel doesn't respond

DIY fix

Combi microwave grill or convection function not browning food (Samsung & Panasonic)

Combi microwave's grill or convection function isn't browning food

DIY fix

Microwave making a loud humming noise while running (all brands)

New or unusually loud humming/buzzing noise while the microwave runs

DIY fix

Microwave door won’t open or the latch is stuck (all brands)

Microwave door won't open or the release latch is stuck

DIY fix