All Troubleshooting Guides

Boiler heats water but radiators stay cold (Worcester Bosch & Baxi)

Hot water works fine but the central heating radiators stay cold, or vice versa

Call a pro

Boiler losing pressure repeatedly (Worcester Bosch, Ideal & Vaillant)

Boiler pressure gauge keeps dropping below 1 bar, needing regular repressurising

Call a pro

Washing machine not filling with water (Beko, Whirlpool & Candy)

Drum stays dry, or machine hums/beeps but won't fill with water

DIY fix

Washing machine banging loudly on spin (Samsung, LG & Bosch)

Loud rhythmic banging noise from the machine during the spin cycle

DIY fix

Washing machine leaking from the door (Hotpoint, Indesit & Beko)

Water pooling at the bottom of the door or dripping underneath during the wash

DIY fix

Washing machine won’t drain or spin (Bosch & Siemens)

Washing machine finishes the cycle with water left in the drum and won't spin

DIY fix

Electric shower keeps tripping the circuit breaker (Triton & Mira)

Circuit breaker trips specifically when the electric shower is switched on

Call a pro

Electric shower water pressure very weak or dribbling (Triton & Mira)

Weak, dribbling water flow from the shower head

DIY fix

Cooker hood filter/grease indicator light won’t reset (Neff & Bosch)

Filter/grease indicator light stays on even after cleaning the filters

DIY fix

Cooker hood rattling or vibrating loudly (all brands)

Rattling or vibrating noise from the cooker hood, especially at higher fan speeds

DIY fix