All Troubleshooting Guides

Tumble dryer not heating up (Hotpoint, Indesit & Beko)

Drum turns normally but clothes stay cold and damp instead of drying

DIY fix

Dishwasher leaving white residue on glasses and plates (Bosch & Zanussi)

Chalky white film left on glasses and dark plates after washing

DIY fix

Dishwasher not draining (Bosch, Beko & Neff)

Standing water left in the bottom of the dishwasher at the end of the cycle

DIY fix

Worcester Bosch D5 fault code — condensate pipe or pump issue

Display shows D5 and the boiler has locked out

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Worcester Bosch EA fault code — boiler won’t ignite or loses flame

Display shows EA and the boiler won't ignite or loses flame during operation

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Washing machine smells musty or of bad eggs (all brands)

Musty or damp smell from the machine or clothes after washing

DIY fix

Hotpoint & Indesit F09 error — control board fault

Display shows F09 and the machine won't run a cycle

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Hotpoint & Indesit F05 error — washing machine won’t drain

Display shows F05 and the machine won't complete draining

DIY fix

Bosch washing machine E17 / F17 error — not filling with water

Display shows E17 or F17 and the machine won't fill with water

DIY fix

Boiler keeps locking out or won’t fire up (Ideal, Vaillant, Vokera, Glow-worm & Potterton)

Boiler shows a fault code or simply won't ignite when heating or hot water is called for

Call a pro