All Troubleshooting Guides

Oven door not sealing properly, losing heat (Hotpoint & Zanussi)

Food takes longer than expected to cook, or heat can be felt escaping around the door

DIY fix

Electric hob ring not heating up (Neff, AEG & Siemens)

One ring/zone on the hob doesn't heat while others work fine

Call a pro

Tumble dryer door won’t stay shut or keeps popping open (Hotpoint & Indesit)

Door won't latch shut, or pops open during the cycle

DIY fix

Tumble dryer making a loud squealing or grinding noise (Hoover & Candy)

Loud squealing or grinding noise while the drum is turning

DIY fix

Dishwasher not cleaning dishes properly (all brands)

Dishes come out with food residue, cloudy glasses, or a greasy film

DIY fix

Dishwasher won’t start or turn on (Bosch, Beko & Miele)

Dishwasher shows no lights and doesn't respond to any button

DIY fix

Fridge freezer not cooling properly (Samsung, Bosch & LG)

Compressor is running but the fridge or freezer isn't getting cold enough

DIY fix

Gas hob clicking but not lighting (Beko, Zanussi & Smeg)

Hob makes a clicking or sparking sound but the burner doesn't light

Call a pro

Electric oven not heating up (Zanussi, Beko & AEG)

Oven light and fan work but the interior doesn't heat up, or heats very weakly

Call a pro

Tumble dryer taking much longer than usual to dry (Beko & Hotpoint)

Drying cycles gradually taking much longer than they used to

DIY fix