All Troubleshooting Guides

Microwave turntable glass plate cracked, chipped or missing (all brands)

Turntable glass plate is cracked, chipped, or missing

DIY fix

Washer-dryer won’t complete the spin stage (all brands)

Machine washes and rinses normally but won't complete the spin stage

DIY fix

Washer-dryer overflowing or leaking water during the wash stage (all brands)

Water leaking or overflowing during the washing stage

DIY fix

Fridge freezer compressor running constantly and never switching off (all brands)

Compressor runs almost constantly with no regular quiet periods

DIY fix

Fridge freezer door won’t stay closed or keeps swinging open (all brands)

Fridge or freezer door won't stay shut, or swings open on its own

DIY fix

Ceramic or glass hob cracked or scratched (all brands)

Visible crack or scratch on the ceramic or glass hob surface

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Oven interior light not working (all brands)

Interior oven light doesn't work, but the oven heats and cooks normally

DIY fix

Heat pump tumble dryer filter light staying on after cleaning (all brands)

Filter warning light stays on even after cleaning the visible lint filter

DIY fix

Tumble dryer smells of burning (all brands)

Burning smell while the tumble dryer is running

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Dishwasher leaving rust-coloured spots or stains on cutlery (all brands)

Small rust-coloured spots or stains appearing on cutlery after washing

DIY fix